In order to enable password recovery for your official GU Webmail account, you need to first add your phone number. If you need to recover your password at any time, you can then reset your password through your phone number.
Note that, you can always reach out to us on email to web@gauhati.ac.in, in case you are in trouble. Below is a video showing you the steps involving adding your phone number to your account and steps on how to recover your password.
You can also download the video from the bottom of this page.
Steps involved